Information Technology
Welcome to our city's Technology Information Center
What we do:
The City's Technology Department is a highly motivated team working to promote, develop, design and build enhanced tools and resources for our community. Our goal is to continue to provide citizens and employees of the city with an improved digital experience that compliments the many vital public services provided by Department staff.
How we do it:
Throughout the year, our technology team works on a variety of special development projects which have been identified through our strategic planning lead by city administration and mayor, with funding approved by our elected council members.
For the budget year 2021, the following are examples of some of the projects underway or planned:
- Web Design and Development: Final work will be completed on the City's new website which will go live in January. The new site focuses on a very user-friendly, ADA compliant, format with new menus, layout and focus on improving our citizens' experience finding useful resources and services.
- Applications: Applications throughout the City will be upgraded, some replaced and several new applications will be brought online in 2021.
- Technology Roadmap: Work will continue on the City's Technology Roadmap goals and initiatives focusing on mobility for the city's work force and cyber security including ongoing training for employees.
- Phone and Voicemail Replacement Committee: The City will make it's selection for the replacement of equipment in January and begin the project with an expected completion timeline of April 2021.
- Cyber Security: Cyber Security training and overall data security continues to be a high priority. Employee security awareness video training and internal testing is underway and will continue throughout the year.
- Mobile Workforce: The pandemic has brought additional awareness to departments and provided services. The state-mandated safe phases have forced the City to re-think mobile resources and services. Securities still remain a priority over mobility.
The City of Camas was the first in Clark County to offer citizens its own mobile app, Camas Connect, available for Android and Apple devices. The app provides immediate information to citizens via news alerts, lists of events, emergency updates, and other important notifications, and it features icons for many city services, such as paying a utility bill, registering for recreational events, making permit inspection requests, and reporting code violations. In addition, citizens can report outages, potholes, or abandoned vehicles, as well as submit public records requests. It was important that the new tools and services not cause redundancy and waste staff time. This was accomplished with a program that interfaces with the city's existing CRM. The loud-based product, whose subscription fee is based on population, costs Camas approximately $8,000 per year-less than $1 per household.
