Can I change my billing due date?

Due to our limited staff and resources, all of our customers are billed together and have the same due dates as set by City Council. Bills are sent to customers in the beginning of odd-numbered months, and are due on the 10th of the following even-numbered month. If you're struggling with the due date, you may consider prepaying half of your bill when you receive it in order to reduce the amount owing on the due date.