If I have a leak what should I do?

The City’s responsibility ends at the water meter. The customer is responsible from the meter to the house including plumbing inside of the house. Some leaks may be easy to fix, while others may require a plumber. Locate your master water supply valve and label it. The master supply-valve can be turned off easily in case of a major leak or broken pipe (DO NOT turn off the City-side curbstop on the meter). The customer is also responsible for keeping the meter box free from landscaping, fences, or any obstruction that could prevent meter reading or emergency access.