Online Utility Billing and Payment
The City of Camas offers a covenient, online utility billing system. With this system, payments show on your account instantly, so no more worrying that your payment will arrive late.
This service is absolutely free to the customer, and offers the following features:
• Access your utility account and pay anytime, day or night
• Sign up to receive copies of utility bills via e-mail
• View current and past utility bills online
• Monitor water usage with an easy-to-use graphing tool
If you would like to sign up for this service, please be sure to have a utility statement nearby so you can provide the necessary account information, then click the Online Payment link.
The City offers several payment options. You may elect to mail your payment by using the payment envelopes provided in your billing statements. An outside drop box is located at the Camas Municipal Center, 616 NE Fourth Avenue for all non-cash payments, while cash payments can be made at our customer service office during normal business hours.
We accept Mastercard, Visa and Discover Card for debit and credit card transactions. These payments can be made in person during regular business hours, or online at any time.
We also offer Auto-Pay, a convenient way to pay your utility account. To enroll, a brief application is required, then on the due date of each utility bill, the amount due will be deducted automatically from your checking or savings account. To enroll in recurring credit card payments, you must enroll your utility account in our online utility system, then follow the steps to add your credit card information and choose this feature.
Utility bills are sent in the beginning of odd-numbered months, and are due on the 10th of the following even-numbered month. Bills become delinquent if not paid by the 18th of that same even-numbered month in which they are due. A late fee of 5%, minimum $15.00, will be assessed on past due accounts.
We prefer not to disconnect service; however, sometimes it becomes necessary. Before service is terminated, a notice will be sent to state our intent to discontinue service for non-payment. If the service is terminated for nonpayment of a past due bill, a disconnection fee of $45.00 will be assessed.
Tampering with the water meter is a crime. Water meters are the property of the City of Camas, and only City staff are permitted to turn the curbstop on or off. Meters found to have been turned on without City knowledge will incur penalties for the violation, as well as for turning the meter back off and padlocking or removing it.
If a check is returned unpaid by your banking institution for any reason, a $30.00 fee will be charged to your account in addition to the reversed payment and any fees accrued as a result of the unpaid balance.
Office Hours are 9:00 a.m. to 5:00 p.m.
Monday through Friday, excluding holidays